Questions, answered.

Enter your GlobalFreight tracking number on the Track page. It starts with GFD. You will see the current status, the route recorded so far on a map, the estimated delivery date and the full checkpoint history.

Your tracking number is on your shipping receipt and confirmation, in the format GFD 0000 0000 0000. If you cannot find it, contact us with your name and shipping date and we will look it up.

Each update on your tracking page is a checkpoint recorded by the GlobalFreight team from our shipment records: where the shipment was, when, and its status. The map draws the route through those recorded checkpoints, so it only moves when a new checkpoint is posted.

It depends on the service: Priority Express is next business day, Two Day is two business days and Ground is three to five. Freight and international shipments vary by lane and customs. Your tracking page always shows the current estimated delivery date.

Sometimes a shipment is paused, for example for an address check or customs clearance. The tracking page shows the status with a note explaining why, and updates again once the shipment is moving. We never ask for payment by text, gift card or crypto to release a package. If anyone does, contact us directly.

Yes. Every shipment we issue comes with a PDF shipping receipt that lists the tracking number, sender, receiver, package details and charges. Ask our team if you need another copy.

Yes, through our gateways in Miami, London, Frankfurt and Singapore. International pricing is quoted per lane, so request a quote with your origin, destination and weight.

Use the estimator on our Rates page for a domestic figure, or send us the details for exact pricing on freight, international or regular volume.